View your shopping cart.

Banner Message

SEARCH OUR INVENTORY OF THOUSANDS OF NEW & USED BOOKS
ALL USED BOOKS IN VERY GOOD TO EXCELLENT CONDITION -- MANY LIKE NEW!

Business

Bottom Line Fever a Corporate Home Companion

Bottom Line Fever a Corporate Home Companion

$18.00
More Info

"'IN SEARCH OF EXCELLENCE, MEETS 'CATCH 22"- Elaine T., exec at a large knowledge-based firm.  

FUNNY AS HELL AND WAY-l'M SORRY-WAY TOO REAL." - Terri B., Former manager, M&A arm of a major telecommunications firm 

AS YOU READ EACH CHAPTER, YOU CAN SEE IT COMING. AT LEAST, I CAN SEE IT NOW. BUT BACK WHEN IT HAPPENED TO ME, I DIDN'T SEE IT COMING AT ALL." - Paul M., line manager at a large manufacturing firm that's gone private 

IF YOU'VE BEEN THERE, YOU GET IT. IF YOU HAVEN'T, YOU DON'T. SHOULD BE MANDATORY READING FOR B-SCHOOL, SO YOU KNOW WHAT YOU ARE GET TING INTO." - Ellen M., retired exec, multinational financial firm 

'THIS IS NOT SOMETHING YOU CAN CHART. THERE'S NO METRIC. IT JUST SEEPS ITS WAY INTO EVERY CORNER OF THE CORPORATION. AND THEN IT FLUSHES ITS WAY OUT THROUGH THE MARKET." - Mike T., Former Harvard economist 

"TAKE THE MONEY AND RUN!" - Walter A., media content provider 

"THIS IS EXACTLY HOW WE GOT TO WHERE WE ARE." - John P., exec at large manufacturing firm 

IT'S THE JAMES JOYCE ULYSSES OF THE MIDDLE MANAGER. YOU DON'T KNOW WHAT THE SHOW IS, OR WHAT SCENE YOU'RE IN, OR WHAT THE RIGHT LINES ARE, OR WHAT'S SUPPOSED TO BE HAPPENING NEXT, OR WHAT IT ALL MEANS. YOU KNOW FOR A FACT THAT SOMETHING'S HAPPENING. THOUGH YOU DON'T KNOW WHAT IT IS, AND IT'S NOT ALWAYS FUNNY." - Chris R., SVP at a large financial institution 

"THE BALLAD OF THE HIGH-PERFORMING BABY BOOMER. THANK GOD I RETIRED IN THE 1980S. THANK GOD I INVESTED IN ZERO COUPON TREASURIES AND DIVIDEND STOCKS. I WISH YOU ALL LUCK." -Retired CEO of a large corporation 

"SIX SIGMA ON ACID." -Steve J., computer design engineer

Build Your Rep

Build Your Rep

$12.99
More Info

"You can't stand out if your message blends in." -Rich Austin

Do you often walk away from new encounters thinking, "there goes another lost opportunity"? Landing new clients is one of the hardest tasks for any business. We can have products and services that make our competition look like amateurs, but if we don't stand out, we'll just blend into the background, and no one will notice us.

Build Your REP is designed to eliminate that frustration and show you how to grow your business using the three key steps to landing new clients: Recognition, Education, and Persuasion.

In Build Your REP, I provide step-by-step instructions with clear and simply worksheets, that will allow others to immediately recognize what you do, educate them so they fully understand, and persuade them that you have the answers to their problems.

As a life-long severe stutterer, communication has always been a challenge. With years of speech therapy, and my own personal study of communication methods, I became an accomplished business speaker and corporate trainer. I have taught thousands of people in the U.S. and overseas, all the while sharpening my skills and discovering what works and what doesn't. I've taken all of this information and created Build Your REP. I hope you enjoy it.

Build Your REP for Business Success

Build Your REP for Business Success

$12.99
More Info

Do you often walk away from new encounters thinking, “there goes another lost opportunity?” Landing new clients is one of the hardest tasks for any business. We can have products and services that make our competition look like amateurs, but if we don’t stand out, we’ll just blend into the background, and no one will notice us.

Build Your REP is designed to eliminate that frustration and show you how to grow your business using the three key steps to landing new clients: Recognition, Education, and Persuasion.

In Build Your REP, I provide step-by-step instructions with clear and simply worksheets, that will allow others to immediately recognize what you do, educate them so they fully understand, and persuade them that you have the answers to their problems.

About the author

As a life-long severe stutterer, communication has always been a challenge. With years of speech therapy, and my own personal study of communication methods, I became an accomplished business speaker and corporate trainer. I have taught thousands of people in the U.S. and over-seas, all the while sharpening my skills and discovering what works and what doesn’t. I’ve taken all of this information and created Build Your REP. I hope you enjoy it.

Challenges and Strategies for Research in Systems Development (USED)

Challenges and Strategies for Research in Systems Development (USED)

$26.00
More Info
Based on a conference held by the Information Technology Management Center (INTEC) at Georgia State University to assess the current level of development in the practice of systems analysis and design; to evaluate the state of research in this area; to identify recent research issues in the creation of information systems; and to discuss research strategies which could influence future investigations. Features papers presented in general sessions and workshops from leading academicians and practitioners.
Coaching Pathfinder

Coaching Pathfinder

$20.00
More Info

From the 2012 author of Power Up, a widely adopted strengths-coaching paradigm, and a coach, author and trainer labeled a “master mentor” and the “coach’s coach” comes The Coaching Pathfinder. This concise guide to all things coaching is a contemporary, evidence-based resource for coaches of all stripes. It is an exceptional resource for coaching professionals already established, as well as those seeking to start or enhance a growing coaching praxis and business. With dozens of very up-to-date references to literature for both targeting and enlarging the essential elements of top-notch coaching, this book affords the reader a range of processes and procedures for a masterful performance of this now uhelping skill now universally viewed as essential. Gene Knott has compiled the very best know-how elements for excelling as an independent practitioner, as a coaching supervisor, for leaders of teams at any organization level, or a person charged with deepening HR practices from on-boarding to developing veteran staff. With dozens of new and revised tools and a keen, pliable and readily adopted model, The Coaching Pathfinder is a comprehensive address of all matters coaching. Divided into nine highly readable chapters in three complementary segments, the highly readable and story-laden book starts with coaching as a practice, then covers the four main groups of assets: strengths, mindset, skill set and toolsets, and finishes with applications for coaching as team leader and for adopting organization-wide coaching or mentoring programs. The accumulated experience of a 34-year diverse coaching practice and instructional history combines herein for a unique set of approaches, with solid, science-based and rich insights for the reader who would learn anew. With a learner’s bent in mind, and the perspectives from actual cases with reflective inquiry, as well as end-of-chapter review questions, this book offers a wealth of useful and readily useable features for the supervisor, team leader, coach or mentor. Highlighting key topics from development to decision-making, and the centrality of change, to how to conduct a coaching compact over time, this is a book any coaching practitioner, literally any person looking to enlarge their adoption of a reliable, resourceful set of coaching processes in their corporate work will want at the ready.

Code Green (USED)

Code Green (USED)

$9.99
More Info

We are on the verge of the nation's worst nursing shortage in history. Dedicated nurses are leaving hospitals in droves, and there are not enough new recruits to the profession to meet demand. Even hospitals that were once very highly regarded for the quality of their nursing care, such as Boston's Beth Israel Deaconess Medical Center, now struggle to fill vacant positions. What happened? Dana Beth Weinberg argues that hospital restructuring in the 1990s is to blame.

In their attempts to retain profit margins or even just to stay afloat, hospitals adopted a common set of practices to cut costs and increase revenues. Many strategies squeezed greater productivity out of nurses and other hospital workers. Nurses' workloads increased to the point that even the most skilled nurses questioned whether they could provide minimal, safe care to patients. As hospitals hemorrhaged money, it seemed that no one--not hospital administrators, not doctors--felt they could afford to listen to nurses.

Through a careful look at the effects of the restructuring strategies chosen and implemented by Beth Israel Deaconess Medical Center, the author examines management's efforts to balance service and survival. By showing the effects of hospital restructuring on nurses' ability to plan, evaluate, and deliver excellent care, Weinberg provides a stinging indictment of standard industry practices that underestimate the contribution nurses make both to hospitals and to patient care.

Complete Idiot's Almanac of Business Letters and Memos (USED)

$4.99
More Info
The Complete Idiot's Almanac of Business Letters and Memos gives you step-by-step guidelines for planning, drafting, and perfecting letters and memos for every occasion, whether it's writing a thank-you note, submitting a proposal, or issuing a reprimand. In this Complete Idiot's Guide, you get diagnosis and treatment of common writing problems; a can't-fail formula for fast, effective writing; great tips for how to write with style; help with layout, presentation, and delivery; and samples for every situation.

Complete Idiot's Guide to Direct Marketing (USED)

$4.99
More Info
The Complete Idiot's GuideA (R) to Direct Marketing provides succinct, authoritative coverage on all aspects of direct marketing, including: the fundamentals-planning, copy, design, lists, offers, and production; the guidelines-using specific formats and media; specific tips-on the most common applications of direct marketing, including subscriptions, lead generating, and mail order; and how to measure results--how to conduct statistically valid tests, interpret results, roll out successful programs, and improve response.
Confessions of a Public Speaker (USED)

Confessions of a Public Speaker (USED)

$4.99
More Info

In this hilarious and highly practical book, author and professional speaker Scott Berkun reveals the techniques behind what great communicators do, and shows how anyone can learn to use them well. For managers and teachers -- and anyone else who talks and expects someone to listen -- Confessions of a Public Speaker provides an insider's perspective on how to effectively present ideas to anyone. It's a unique, entertaining, and instructional romp through the embarrassments and triumphs Scott has experienced over 15 years of speaking to crowds of all sizes.

With lively lessons and surprising confessions, you'll get new insights into the art of persuasion -- as well as teaching, learning, and performance -- directly from a master of the trade.

Highlights include:

  • Berkun's hard-won and simple philosophy, culled from years of lectures, teaching courses, and hours of appearances on NPR, MSNBC, and CNBC
  • Practical advice, including how to work a tough room, the science of not boring people, how to survive the attack of the butterflies, and what to do when things go wrong
  • The inside scoop on who earns $30,000 for a one-hour lecture and why
  • The worst -- and funniest -- disaster stories you've ever heard (plus countermoves you can use)
  • Filled with humorous and illuminating stories of thrilling performances and real-life disasters, Confessions of a Public Speaker is inspirational, devastatingly honest, and a blast to read.

    Confessions of a Street Addict (USED)

    Confessions of a Street Addict (USED)

    $7.99
    More Info
    In the most candid look at Wall Street since Liar's Poker, James J. Cramer, cofounder of TheStreet.com, radio and television commentator, and for years one of Wall Street's premier money managers, takes readers on a no-holds-barred tour of life on Wall Street -revealing how the game is played, who breaks the rules, and who gets hurt.

    Everyone on Wall Street knows Jim Cramer, and Cramer knows Wall Street better than anyone. For fifteen years he ran Cramer, Berkowitz, one of the Street's most successful hedge funds with a compounded annual return of 24% after all fees. In Confessions of a Street Addict he takes us from his fascination with the stock market as a middle-class kid in the Philadelphia suburbs to Harvard, where he began managing money. After an apprenticeship at Goldman, Sachs, Cramer set out on his own with his wife, Karen, the "Trading Goddess," as his partner. Cramer brilliantly describes the life of a money manager -- the frenetic pace, the constant pressure to outperform the market and other fund managers, and the shark-like attacks fund managers make as they circle a fund perceived to be in trouble.

    At the same time that he was managing money, Cramer was one of the best-known commentators on the financial markets. A former president of the Harvard Crimson, Cramer had been a newspaper reporter before he began managing money. While he was a fund manager, he wrote for SmartMoney and other publications, making him one of the first money managers to offer insight and analysis from inside the world of finance. With the rise of the Internet and online publishing, he co-founded TheStreet.com, the online financial Web site. In one of the most fascinating chapters in this book, Cramer takes us inside the IPO of TheStreet.com, where he found himself a knowledgeable but helpless onlooker as his own Web site came on the market at an unrealistically high price that it never reached again, a harbinger of the dot-com disasters that would soon haunt the stock market.

    Throughout the book Cramer is characteristically outspoken, outrageous, and candid about everyone, himself included. There has never been a high-wired, high-octane book about Wall Street like this one.